Lenovo is seeking a Services Analyst in Bogotá, Colombia, to support service operations and provide process and technical support to stakeholders. You will help ensure timely case resolution, SLA and KPI compliance, and contribute to data analysis and continuous improvement initiatives.
In this hybrid role, you will collaborate with Sales, Logistics, Billing and external partners to drive issue resolution and maintain quality standards across service procedures and systems.
📌 Service Operations Analyst (Bogotá)
🏢 Lenovo
📍 Bogotá