Unisys is seeking an entry to mid-level service desk professional in Bogotá to resolve incidents and answer questions related to hardware, software, networks, and client applications. You will support L1 agents, escalate complex issues, and apply your analytical skills to resolve problems.
A high school diploma or GED is required, and technical certification or an associate degree may be needed; typically 1-2 years of experience.
📌 Especialista de Mesa de Ayuda— Soporte Técnico (Bogotá)
🏢 Unisys
📍 Bogotá