Unisys in Bogotá, Colombia is seeking an entry-level IT Helpdesk professional to support end users with routine technical issues and service requests. You will work under guidance to restore functionality, using remote access tools to troubleshoot and resolve problems.
As a member of the Service Desk team, you will escalate complex issues, document resolutions, and help maintain the knowledge base while ensuring timely updates to users and adherence to SLAs.
📌 Help Desk Specialist: Fast, First-Line IT Support (Bogotá)
🏢 Unisys
📍 Bogotá