Job Summary

We are seeking an experienced Senior Transportation Dispatcher to join our Transportation Operations team. The idóneo candidate will have 4–5 years of relevant transportation or dispatch experience and the ability to independently manage the full lifecycle of active over-the-road freight movements.

Key Responsibilities
Act as the primary tactical point of contact for active over-the-road freight movements.
Obtain real-time location updates for shipments through Track & Trace.
Monitor shipments and confirm drivers are on schedule for pickups and deliveries.
Identify, analyze, and resolve operational issues independently and in a timely manner.
Determine when escalation is required and follow appropriate escalation procedures.
Respond to customer emails, questions, and inquiries professionally and promptly.
Price and quote ad hoc shipments.
Secure carrier capacity and coverage for ad hoc shipments.
Quote, book, and coordinate shipments while ensuring operational requirements are met.
Send and collect transportation documentation, including BOLs, PODs,



and other required documents.
Perform accurate data entry and maintain up-to-date shipment information in PCS TMS and Microsoft Excel.
Manage multiple shipments and priorities simultaneously while maintaining accuracy.
Handle complex shipment-related situations with minimal supervision.
Support and mentor other dispatchers by sharing knowledge and best practices.
Collaborate with carriers, drivers, customers, and internal teams to ensure successful shipment execution.
Perform additional transportation and dispatch duties as assigned.
Requirements

4–5 years of relevant experience in Transportation, Dispatch, Freight Brokerage, or Transportation Operations.
Strong experience with Over-the-Road (OTR) transportation operations.
Proven ability to independently analyze and resolve complex operational issues.
Experience with Track & Trace, carrier coordination, shipment coverage, and dispatch operations.
Experienc

📌 Senior Transportation Dispatcher- Overnight shift (Medellín)
🏢 Lean Solutions Group
📍 Medellín