Job Title: Services Account Representative

Job Location: Bogota, Colombia

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet.

Job Summary

Tetra Pak is currently looking for a Service Account Representative to be responsible for the main customer contact for operational Technical Service. You will also be responsible for sales opportunity analysis, contract management, service coordination, and customer support. This position provides a strong foundation for working closely with customers and will provide continuing career opportunities within the company.

You will be travelling up to 20 % of your time to our customer sites.

The selected candidate will be based at our site in Bogota, Colombia.





Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As Services Account Representative, you will:
- Provide input to the preparation of the sales strategy by using internal and external data sources;
- Analyze and follow up sales opportunities, and promote services based on customer information together with the Services Key Account Manager;
- Manage customer relationships from an operational perspective through structured communication;
- Analyze and follow-up customer satisfaction results together with Services' functions;
- Coordinate and follow up the service events with customers;
- Support the preparation of service contract execution and confirm resources for the delivery of services and service delivery control;
- Coordinate and follow-up Service Contract execution and Service Contract fulfillment;
- Support customer inquiries, respond, and channel them into the organization.

We believe

📌 Services Account Representative (Bogotá)
🏢 Tetra Pak
📍 Bogotá