Additional Considerations (if any):
Overnight Shifts, Must be 18+
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title:Donut Finisher
Department:Bakery
FLSA: Non-Exempt
General Function
Responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker
Positions that Report to you: None
Primary Duties and Responsibilities
- Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Prepares work area and equipment for donut finishing.
- Removes donuts and rolls from freezer and prepares for finishing.
- Place Danish and cinnamon rolls in proof box.
- Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case.
- Review special orders and prepare as needed.
- Cleans work area.
- Prepares icin
📌 Donut Finisher (Bogotá)
🏢 Hy-Vee
📍 Bogotá