Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Customer Event Operations Manager – Contracts, Payments & Reconciliation is responsible for leading the end-to-end execution and governance of financial, contractual, and compliance-related activities across customer and internal events in LATAM. This role plays a critical position within the Customer Events Experience organization, overseeing the Back Office capabilities, including HCP/HCO contracts, payments execution, expense reimbursements, and meeting card reconciliation, ensuring compliance, financial integrity, and audit readiness at scale.





This role serves as a control tower for financial and compliance processes related to events, ensuring end-to-end governance, accuracy, and audit readiness, while partnering closely with Front Office teams to enable seamless event execution. Additionally, this role leads a team of specialists and coordinates cross-functional stakeholders (Finance, Compliance, Legal) to deliver predictable, compliant, and efficient event operations across multiple countries. This role will be a versátil working model in Bogotá.
Responsibilities may include the following and other duties may be assigned:
Lead contracts, payments, reimbursements, and reconciliation processes for all events
Ensure compliance with Medtronic policies, regulatory frameworks, and audit requirements
Manage HCP/HCO financial processes and transfer of value
Oversee meeting card reconciliation and financial closure of events
Provide operational leadership and performance management for t

📌 Customer Event Operations Manager (Bogotá)
🏢 Medtronic
📍 Bogotá