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Job Description:
Brokerage Admin Assistant III - Spain
Grade: 7
Shift: Monday to Friday, 1:00 AM to 10:00 a.m. / 6:00 AM to 3:00 PM (42 hours per week).
Work from home (Medellín)
Job Summary:
This position focuses on understanding, classifying, and processing documentation based on customs regulations applicable to import processes. The person in this role must be able to perform accurate tariff classification, ensuring that the corresponding import duties and taxes are applied correctly.
Responsibilities:




· General administrative management, including answering calls, tracking cases, and handling internal and external escalations.
· Providing clients with information on the status of their packages and the associated customs process.
· Identifying, processing, and requesting the documentation and information required for submission to the customs agency.
· Understanding, classifying, and processing import documentation in accordance with current customs regulations.
· Performing accurate tariff classification and verifying the correct calculation of import duties and charges.
· Addressing client requests, inquiries, and requirements in a timely and effective manner.
· Maintaining direct contact with internal and external clients to ensure process continuity.
· Auditing documents and verifying that the information received meets established requirements.
· Supporting operational workflows through the proper use

📌 Brokerage Admin Assistant III (Medellín)
🏢 UPS
📍 Medellín