Latam Driver Operations & Cx Lead (Bogotá)

Latam Driver Operations & Cx Lead (Bogotá)

28 sep
|
Didi
|
Bogotá

28 sep

Didi

Bogotá

DiDi Integral Inc. is hiring an Operations & CX Lead to steer and scale Driver & Community Operations across Colombia and LATAM.You will lead BPO teams, drive engagement/retención strategies for our partner drivers, manage operational budgets, and build data-driven processes that elevate the user experience.
The role requires 3+ years in Operations, CX, or PM in high-volume tech environments, hands-on driver engagement and BPO management, strong Excel analytics, and fluent Business English.
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📌 Latam Driver Operations & Cx Lead (Bogotá)
🏢 Didi
📍 Bogotá

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