We are looking for a detail-oriented Pricing Support Specialist to support daily pricing operations, manage rate requests, and ensure customers receive accurate and timely quotes. This role monitors a shared mailbox, reviews pricing requests, validates rates through internal pricing tools, and confirms quotes when the requested rate matches available pricing.

Key Responsibilities

- Monitor and manage the shared pricing mailbox, ensuring requests are reviewed and addressed promptly.
- Review incoming rate requests and identify the appropriate pricing information.
- Use the company's pricing website to review available rates and price postings.
- Validate requested rates against available pricing and confirm that there are no deviations or discrepancies.
- Confirm quotes with customers when pricing requirements are met and include the appropriate internal and external parties in the communication.
- Escalate rate requests that do not match available pricing or require additional review.
- Maintain accurate pricing information and documentation.
- Prepare and analyze reports related to pricing and operational activities.
- Communicate with customers and internal teams regarding pricing requests and quote confirmations.
- Collaborate with different departments to resolve pricing or operational issues.




- Maintain accurate records and information across internal systems.
- Support day-to-day pricing and administrative activities as needed.
- Follow established pricing processes, procedures, and service standards.

Requirements

- 1–2 years of relevant experience in Pricing, Logistics, Freight, Transportation, Customer Service, or a similar administrative/operations role.
- Education in Logistics, International Business, Business Administration, Transportation, or a related field.
- English level: B2–C1 required.
- Strong written and verbal communication skills.
- Basic understanding of freight/logistics pricing and rate requests.
- Proficiency in Microsoft Excel, Outlook, Word, and general spreadsheet/reporting tools.
- Strong computer skills and ability to work with multiple systems simultaneously.
- High attention to detail and strong organizational skills.
- Strong problem-solving and analytical skills.
- Ability to create and analyze reports.
- Ability to manage multiple requests and meet deadlines.
- Ability to collaborate effectively across different departments.
- Ability to learn and become proficient in internal software and processes.

📌 Pricing Analyst (Barranquilla)
🏢 Lean Solutions Group
📍 Barranquilla