Technical Service AdvisorThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.**Who We Are:**Hewlett Packard Enterprise is the general edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.**Job Description:*****Job Family Definition:***Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers' business needs and, consequently, for understanding customers' businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company's solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers.



Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization's profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.***Management Level Definition:***Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary.

etc.* Participates in the selling process in C&I; and works with sales/principals on pre- sales activities.***Education and Experience Required:**** 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, threeadditional years of relevant professional experience (8+ years in total).***Knowledge and Skills:**** Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.* Has led small team in delivery of a specific deliverable.* Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.* Possesses advanced level of business, technical, or functional knowledge.* Has ability to perform/drive resolution of problems on combinations and interactions of products.* Ability to apply technology and consulting to solve a client business problem.* Able to communicate and present complex issues with assurance and confidence.Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.* Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.* Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.G. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.* Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.* Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.#J-*****-Ljbffr

? Technical Service Advisor (Cundinamarca)
? Hewlett Packard Enterprise Development
? Cundinamarca

📌 Technical Service Advisor (Cundinamarca)
🏢 Empresa reconocida
📍 Cundinamarca