We are looking for a proactive and collaborative Import Coordinator to support our Imports team across all shipment types: FCL, LCL, and AIR.

What You’ll Do

Operational Support Across All Shipment Modes:

- Assist in managing import files for FCL, LCL, and AIR shipments from pre-alert to final billing.
- Review pre-alert documentation for accuracy and completeness, then upload and classify all relevant documents in CargoWise and eDocs.
- Prepare customs clearance documentation and ensure timely submission to customs brokers.
- Track shipments daily and proactively update CargoWise and stakeholders on delays or changes.
- Coordinate deliveries with truckers and consignees, securing timely appointments to prevent detention and storage charges.
- Send booking confirmations and delivery orders with all necessary supporting documentation.
- Accrue charges, ensure quotes are added to shipments, and assist with final billing for accuracy.

Communication & Teamwork:

- Respond to internal and external emails promptly (within 4 hours for external, same day for internal).
- Proactively provide complete shipment updates to customers, agents, and internal departments.
- Escalate issues to Import Supervisors and collaborate with team members to find effective solutions.

Compliance & Data Integrity:





- Ensure all files are auditable and compliant with US CBP regulations.
- Monitor ISF submissions and customs documentation for completeness.
- Maintain detailed notes and accurate data in CargoWise for global visibility.

What We Offer – 100% Company-Paid Benefits

Joining our team means access to:

- Premium healthcare plan
- Gym membership
- Hybrid Work Model

What We’re Looking For

- Experience in a support or coordination role within international freight forwarding is highly beneficial.
- Located in Bogotá
- Experience with CargoWise is a significant plus.
- Strong communication skills (written and verbal English).
- Excellent organization, time management, and critical thinking skills.
- High attention to detail and a proactive, service-oriented mindset.
- Willingness to act as a reliable backup and support for all team members.
- Values: Integrity, accountability, curiosity, and respect.

Tipo de puesto: Jornada completa, Indefinido

Pregunta(s) de postulación:

- ¿Do you have experience in logistics imports areas in the US?
- ¿Do you have an English level close to a C1?

Lugar de trabajo: Híbrido en Bogotá, Cundinamarca

📌 Multimodal Import Coordinator - Freight Forwarder in the U.S (Colombia)
🏢 Tca Staffing
📍 Colombia