CottageSmith

Speed-to-Lead Sales Specialist

Location: Remote - Bogotá

Compensation: $8.00 - $12.00 per hour, based on experience and performance

Respond Fast. Qualify Leads. Keep Opportunities Moving.

CottageSmith is a family-owned, Atlanta-area design-build company specializing in custom accessory dwelling units, tiny homes, backyard cottages, pool houses, home offices, and other thoughtfully designed residential spaces. We guide homeowners through the full journey, from initial inquiry and design through permitting, construction, and final completion, while providing personalized service, clear communication, and lasting craftsmanship.

As CottageSmith continues to grow, we are seeking a highly responsive and phone-confident Speed-to-Lead Sales Specialist to take ownership of new lead follow-up and early-stage qualification.

This role is all about speed, persistence, and strong live communication. When a prospective client submits a form or inquiry, we want someone reaching out within five minutes whenever possible. You will spend much of your day making outbound calls, following up with new and existing leads, having real-time discovery conversations, qualifying opportunities, and moving promising prospects toward the next step in the sales process.

This is not a passive admin role and not a heavily scripted call-center position. We are looking for someone who is comfortable thinking on their feet, building rapport quickly, asking smart questions, and guiding conversations naturally. The right person will know how to uncover what a prospect wants, determine whether the project is a good fit for CottageSmith, and help move qualified opportunities toward a booked consultation.

This role also requires strong working knowledge of GoHighLevel. You will use the CRM throughout the day to manage leads, update opportunities, document conversations, schedule follow-ups, and ensure that no real opportunity gets lost due to slow or inconsistent follow-up.

Key Responsibilities

- Respond rapidly to new inbound leads, with a goal of making initial contact within approximately five minutes whenever practical.
- Make a high volume of outbound calls to new inquiries, warm leads, aged leads, and existing prospects requiring follow-up.
- Conduct live discovery conversations with prospective CottageSmith clients.
- Ask strong qualifying questions to understand the prospect's project, location, goals, timing, budget, and decision-making process.
- Determine whether the prospect is a strong fit for CottageSmith's services and project model.
- Build rapport quickly and create a positive first impression with prospective clients.
- Book qualified prospects for consultations or the next appropriate step in the sales process.




- Follow up consistently with leads who do not answer the first call.
- Use phone, SMS, email, and CRM-driven follow-up to maintain momentum with viable opportunities.
- Manage leads and opportunities accurately inside GoHighLevel.
- Update pipeline stages, notes, follow-up tasks, call outcomes, and contact details consistently.
- Make sure no lead sits too long without contact or an appropriate next action.
- Re-engage stale opportunities and continue pursuing qualified leads until there is a clear outcome.
- Keep the sales pipeline organized, current, and easy for the team to review.
- Track key activity and performance metrics such as response time, call volume, contact rate, qualification rate, and appointments booked.
- Communicate important lead details clearly to the sales team and company leadership.
- Identify recurring objections, lead-quality issues, and opportunities to improve response speed and conversion performance.
- Help improve scripts, follow-up processes, CRM workflows, and lead-handling systems over time.

Qualifications

- Previous experience in outbound calling, inside sales, appointment setting, lead follow-up, lead qualification, business development, or a similar phone-based sales role.
- Strong experience using GoHighLevel as a CRM.
- Comfortable working inside GoHighLevel with pipelines, opportunities, notes, tasks, conversations, and follow-up workflows.
- Confident making a high volume of outbound calls each day.
- Strong spoken English and the ability to communicate clearly and professionally with U.S.-based homeowners.
- Comfortable having natural, unscripted conversations rather than depending entirely on a rigid script.
- Strong discovery and qualification ability.
- Comfortable asking direct but professional questions about project scope, budget, timeline, and fit.
- Able to build rapport quickly while keeping calls focused and productive.
- Persistent, disciplined, and consistent with follow-up.
- Highly responsive and comfortable in a fast-moving environment where speed matters.
- Strong organizational habits and excellent CRM discipline.
- Able to manage many active leads at once without allowing follow-ups to fall through the cracks.
- Comfortable being measured against clear activity and conversion expectations.
- Reliable internet connection, dependable computer, professional headset, and a quiet work-from-home environment.




- Experience supporting construction, home improvement, remodeling, real estate, or other consultation-based services is preferred but not required.

What Success Looks Like

Success in this role means new leads are contacted quickly, qualified effectively, and moved forward consistently.

Prospective clients should not be sitting in the system waiting hours for a first call.

You should be someone who sees a new inquiry come in and immediately wants to respond.

You understand that reaching a prospect while they are actively thinking about their project creates a much stronger opportunity than calling them much later. You also understand that many opportunities are not won on the first attempt, so you stay persistent, organized, and proactive in your follow-up.

The right person for this role is energized by calling, comfortable guiding impromptu conversations, and motivated by the challenge of turning fresh inquiries into real sales opportunities.

Pay and Schedule

- Compensation: $8.00 - $12.00 per hour, based on experience and performance.
- Full-time remote position.
- Monday-Friday schedule.
- Must be available during required U.S. business hours.
- This is a phone-intensive role with significant daily outbound calling.
- Performance will be evaluated using metrics such as response time, call activity, contact rate, qualification rate, appointments booked, follow-up completion, and CRM accuracy.

Why CottageSmith?

At CottageSmith, every project starts with a conversation.

The Speed-to-Lead Sales Specialist plays an important role in making sure prospective clients receive a fast, professional, and helpful first interaction with the company. Your work will directly affect how many qualified opportunities enter the pipeline and how consistently CottageSmith converts interest into real projects.

You will have the opportunity to take ownership of one of the most important parts of the sales process: responding quickly, qualifying well, and making sure promising opportunities do not go cold. As CottageSmith continues to grow, this role will help shape a more consistent, responsive, and high-performing lead follow-up process across the business.

If you are confident on the phone, highly responsive, strong at qualifying opportunities, and genuinely experienced in GoHighLevel, we would like to hear from you.

CottageSmith is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

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📌 Speed-to-Lead Sales Specialist (Colombia)
🏢 CottageSmith
📍 Colombia