? We're Hiring: Client Solutions Associate

Are you passionate about helping clients, solving problems, and delivering exceptional customer experiences? Join our growing team as a Client Solutions Associate and play a key role in helping clients maximize the value of innovative software solutions.

? What You'll Do

✅ Partner with clients to understand their needs and provide customized solutions.

✅ Support platform implementations and product services to ensure client success.

✅ Respond to client inquiries via phone and email with professionalism and efficiency.

✅ Conduct training sessions, testing, troubleshooting, and ongoing support.

✅ Manage cases, tasks, and documentation to keep projects organized and on track.





✅ Collaborate with internal teams on software releases and continuous improvements.

✅ Deliver outstanding customer service while building strong client relationships.

? What We're Looking For

✔ Advanced English level (written and spoken).

✔ Minimum 1 year of Customer Service experience.

✔ Strong communication and interpersonal skills.

✔ Excellent problem-solving and analytical abilities.

✔ Ability to multitask and work in a fast-paced environment.

✔ Experience with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).

✔ Quick learner with a positive, team-oriented attitude.

📌 Research Specialist (Medellín)
🏢 Solvo
📍 Medellín