AgileEngine, LLC. is seeking a Senior Help Desk Technician to manage device lifecycle, access, and endpoint security in our remote-first environment. You will handle onboarding/offboarding, deploy security tools like SentinelOne, and build self-service resources to reduce requests.
Strong Google Workspace, Jira Service Desk, and English communication are essential. You will support device provisioning, asset tracking, and standard image deployment; manage user access and password resets; provide
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📌 Senior IT Support & Endpoint Security Lead (Cartagena)
🏢 AgileEngine
📍 Cartagena
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