This position is open for candidates located in Bogotá, Barranquilla or Medellin.

At Lean Solutions Group we are looking for an experienced leader who combines strong business judgment, analytics leadership, and modern data expertise. This role will shape how business intelligence operates across the company, establishing the standards, capabilities, architecture, and operating practices required to support internal leaders and client operations at scale.

You will understand the business problem behind the request, challenge unclear requirements, identify the right measures, establish trusted data foundations, and lead teams toward insights and decisions.

Main Responsibilities

- Define and execute the BI strategy aligned with company priorities.
- Translate business needs into an analytics roadmap covering reporting, data products, governance, automation, self-service analytics, and decision intelligence.
- Connect operational performance, workforce, productivity, financial, customer, and service metrics to identify performance drivers and opportunities.
- Move conversations from what happened toward why performance changed and where intervention is required.
- Provide direction for scalable analytics architecture across Microsoft Fabric, Power BI, semantic models, lakehouse environments, and enterprise data products.
- Establish reusable foundations instead of isolated reporting solutions.
- Lead the full lifecycle from business problem definition and requirements through data validation, modeling, development, adoption, measurement, and continuous improvement.
- Establish standards for usability, performance, testing, deployment,



and lifecycle management.
- Create confidence in company reporting through clear metric definitions, ownership, lineage, access controls, validation standards, and governed semantic models.
- Partner with senior leaders to translate data into business decisions.
- Connect analytics to operational performance, capacity, cost, margin, customer health, workforce decisions, and strategic priorities.

Requirements

- 3+ years of progressive experience in Business Intelligence, Analytics, Data, or related disciplines, including significant leadership experience.
- Strong command of Power BI, semantic modeling, DAX, SQL, data modeling, analytics architecture, and modern BI development practices.
- Experience with Fabric/Snowflake, modern lakehouse architecture, or comparable cloud data platforms.
- Strong understanding of data governance, metric management, data quality, lineage, security, and enterprise analytics standards.
- Strong analytical capability, with the ability to identify relationships between operational metrics, drivers, exceptions, trends, and business implications.
- Ability to communicate technical concepts in business language and business requirements in language technical teams understand.
- Experience presenting analysis, recommendations, and business performance to senior executives and external clients.
- Experience within BPO, logistics, contact centers, shared services, workforce operations, or similar environments is preferred.
- Strong written and verbal English communication skills.

Looking forward to connecting you to the next step in your career!

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📌 Director Business Intelligence (Bogotá, D.C.)
🏢 Lean Solutions Group
📍 Bogotá, D.C.