Stayd Collective is seeking a Guest Experience Associate to support guests from booking to checkout. You will handle inquiries via phone, email, text and messaging platforms, coordinating with Maintenance, Housekeeping and Operations to ensure timely resolutions.
You’ll join a remote role open to the Americas, with rotating after-hours on-call about 2–3 nights per week. The role emphasizes calm problem-solving, meticulous record-keeping, and a guest-first mindset.