Lean Tech is seeking an experienced Help Desk Support Manager to lead day-to-day operations across regions and time zones, ensuring consistent execution and strong ticket discipline in Jira Service Management.You will drive knowledge base maturity with Confluence, coach regional leads, and partner with stakeholders to improve service quality and user experience while supporting onboarding and ramp-up for new team members. Remote, Colombia-based role with cross-regional collaboration.#J-18808-Ljbffr
📌 Global Help Desk Lead - Sla-Driven Ops & Escalations (Colombia)
🏢 Jobvite
📍 Colombia
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