Call Center Agent in Bogota, Colombia, HybridAt Pharmbills, we connect top talent in Eastern Europe and Central Asia with leading U.S. companies without asking them to relocate. With over 1,000 team members across 7 countries, we offer remote, long-term roles that deliver integral impact and professional growth.We’re now expanding our remote team in Colombia to support our U.S.-based clients in the real estate sector. As a Call Center Agent, you’ll serve as the first point of contact for prospective tenants, helping them navigate the leasing process, gather key information, and coordinate with property management teams—all while working from the comfort of your home.What’s This Opportunity About?This role is all about clear communication, structured coordination, and customer support. You’ll guide potential residents through early leasing stages, capture essential details, and ensure a smooth hand-off to onsite U.S. teams.When future tenants feel supported from the first call, everything else flows better.What’s in It for You?A fully remote, U.S.-facing position with fixed monthly payAn opportunity to gain international experience in real estate support and customer interactionA role that sharpens your communication, coordination, and organizational skillsA chance to work with a professional and growing global teamWhat You’ll Be Doing:Communicating with prospective residents to gather key details (name,



contact, move-in date, etc.)Creating and updating Guest Cards and contact recordsScheduling in-person tours with onsite leasing teamsAnswering questions via phone and email, helping residents feel informed and confidentKeeping accurate notes and tracking every conversationSharing updates and aligning with the U.S. property management teamsJumping in with additional support tasks as needed to keep leasing workflows smoothWhat You Bring to the Table:Background in sales, customer service, or call centers (an advantage)Excellent spoken and written English communication skillsStrong people skills—friendly, proactive, and composed under pressureA detail-oriented mindset and structured approach to multitaskingFamiliarity with tools like Microsoft Office or other CRM/scheduling platformsProfessionalism and the ability to communicate with clarity and confidenceThis is a hybrid position for Bogota-based candidates. Work will be conducted primarily via phone, email, and video, requiring a quiet, distraction-free setup and strong time-management skills.Ready to bring professionalism and clarity to every conversation?Let's keep in touch – follow us on social media for all the behind-the-scenes awesomeness.Because exciting updates are always around the corner.It's a Pharmbills team, and you're invited!#J-18808-Ljbffr

📌 Call Center Agent (Cundinamarca)
🏢 Pharmbills
📍 Cundinamarca