Insurance Operations Associate (Colombia)

Insurance Operations Associate (Colombia)

19 abr
|
Hourly
|
Colombia

19 abr

Hourly

Colombia

What you’ll do

Welcome to Hourly! We’re laser-focused on taking something that’s complicated and scary—paying your team, payroll taxes, and workers’ comp insurance—and making it super simple. Life doesn’t have to be so complicated, so let’s build a simpler future together! Join us and become an integral part of this exciting journey.

The Insurance Operations Associate will support the elevation, selection, acceptance, rejection, pricing, and servicing of workers' compensation insurance policies within accepted company procedures and guidelines.

Responsibilities

- Review workers’ compensation insurance applications and documentation for accuracy and completion
- Efficient and accurate transfer of data into carrier portals and Hourly admin system
- Prepare written communication on underwriting appetite and requirements, proposals, referrals, endorsements and declinations
- Assist with the tracking and communication of submissions and renewals via internal spreadsheets and documentation
- Assist with binding of policies, processing of endorsements, and entry and preparation of new and renewal submissions
- Meet with Underwriting team on a regular basis to communicate coverage needs and further understand book of business

What will make you succeed

- Mastery of the English language, both written and verbal
- High attention to detail with the ability to manage multiple priorities




- Proactive, task-oriented mindset with strong initiative
- Positive, learning-driven attitude and strong work ethic
- Excellent time management skills and ability to meet deadlines
- Strong interpersonal skills and ability to collaborate effectively in a team environment
- Adaptability and ability to thrive in a changing environment
- Ability to interpret and assess data-driven reports
- High level of autonomy and sound judgment when handling sensitive or confidential information
- Proficiency in Excel/spreadsheet tools and working knowledge of CRM platforms

Preferred Experience

- 1–2 years of experience in commercial Property & Casualty (P&C;) insurance
- Proven ability to drive customer satisfaction, retention, and growth

Here’s what we’re looking for

- Mastery of the English language, both written and verbal
- Strong attention to detail
- Ability to multitask
- A learning-driven attitude
- High level of autonomy
- High level of maturity to handle sensitive and confidential information & situations
- Strong work ethic and excellent time management skills
- Strong interpersonal skills

Benefits

- Full-time Colombian contract + prestaciones
- Fully remote position
- Prepaid healthcare plan
- Bonus for every referral that joins the company
- Academic plans

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📌 Insurance Operations Associate (Colombia)
🏢 Hourly
📍 Colombia

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